Privacy Policy
1. Who we are
This website is operated by the business named in the site header (âweâ, âusâ). For data protection questions, contact us using the email or address published in your booking confirmations or on this site.
2. Data we collect
When you request a booking, we process: your name, email address, phone number, chosen services, date and time, and any notes you provide. Technical data (e.g. IP address, browser type) may be processed by our hosting and analytics providers as described in their policies.
3. Purposes and legal bases
We use your data to handle booking requests, communicate about your appointment, and improve our service. Under the GDPR, we rely on performance of a contract (taking steps at your request before a contract), and where applicable legitimate interests (e.g. fraud prevention, IT security).
4. Storage and retention
Data is stored on secure infrastructure (e.g. cloud services). We keep booking and customer data only as long as needed for appointments, legal obligations, and legitimate business purposes, then delete or anonymise it.
5. Sharing
We may share data with processors that help us run this site and email (e.g. hosting, email delivery), under contracts that require them to protect your data. We do not sell your personal data.
6. Your rights
Depending on applicable law, you may have rights to access, rectify, erase, restrict or object to processing, and data portability. You may withdraw consent where processing is consent-based. See also our GDPR information page.
7. Cookies
We use only essential cookies or local storage needed for the site to function (e.g. language preference). If we add non-essential cookies, we will update this policy and, where required, ask for your consent.
8. Changes
We may update this policy. The âlast updatedâ date will change; continued use of the site after changes constitutes notice where the law allows.